Edit Listing
Page Overhaul
Enhancing Owner Experience on your Listeo site
Our overhaul of the Listeo Edit Listing page significantly enhances the listing owner experience, designed to boost efficiency and listing owner satisfaction, underpinning the success of your Listeo platform.
The Vital Role of Listing Owner Experience
In the world of Listeo platforms, the experience of listing owners is not just important – it’s everything. These owners are the lifeblood of your platform; they bring the listings, they generate the revenue. Without them, there’s no business. Our focus is on ensuring they have a seamless, efficient, and enjoyable experience, because when they’re happy, your platform thrives. This approach isn’t just about user satisfaction; it’s a strategic move to ensure the longevity and prosperity of your Listeo site.
Our Strategy: Prioritizing Efficiency and Intuitiveness
We’ve streamlined the listing management process to be as efficient and user-friendly as possible. Our goal is to minimize the time and effort they spend managing their listings, making it a hassle-free experience. By optimizing the listing process, we directly contribute to their satisfaction and loyalty, which in turn fuels the growth and success of your Listeo platform. Remember, keeping listing owners happy is more than just good customer service; it’s the key to ensuring 80% of the success of your Listeo business.
Importance of Listing Owner Experience in Listeo Sites
A superior owner experience is crucial for the success of any Listeo site. If business owners find adding, editing, and managing their listings cumbersome, it can significantly hinder the growth of your Listing Directory. Our focus is on simplifying and accelerating the entire process of listing management, aiming to make it 5 to 100 times faster and more intuitive.
Split the Edit Listing Page
Currently, Listeo's Add/Edit Listing page can be overwhelming for new users due to its multitude of settings and inputs. To enhance user experience, we propose a more structured approach. This involves splitting the extensive Add/Edit Listing page into manageable segments, thereby simplifying the process.
Splitting the Add/Edit Listing Page
We've divided the listing submit process into two distinct parts for clarity and ease of use:
- Listing Details: This section covers essential listing information including:
- "Basic Information" tab
- "Location" tab
- Images tab with options for logo and gallery uploads
- "Details" tab for description, website, emails, social links, etc.
- "Opening Hours" tab.
2. Booking Settings: Dedicated to all aspects of booking management, this section includes:
- The Booking switcher
- Time Slots (Availability) tab
- Pricing & Bookable Services tab
- Booking Prices & Settings tab
- Availability Calendar tab
- Coupons tab
This separation allows listing owners to focus on booking-related settings in an organized manner.
Direct Access to Booking Settings
Apart from segmenting the page for ease of navigation, we've introduced the capability for listing owners to access each section directly. Recognizing that adjustments to booking configurations are more frequent than changes to listing details, we've created a direct pathway to the "Booking Settings" page. Now, listing managers can swiftly navigate to this section from the "My Listings" page, bypassing the "Listing Details" part. This feature significantly enhances the efficiency of managing listings, especially for businesses that need to update their booking settings frequently
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Different Prices for Different Listing Categories
We've observed concerns from clients about the same pricing structure across all listing types and categories on Listeo sites. This one-size-fits-all approach can be limiting, especially for sites that are oriented to a diverse range of businesses. For instance, a small barbershop and a popular restaurant have significantly different revenue scales and guest booking values. While a restaurant might generate substantial income from a single table reservation, a barbershop's earnings from a haircut appointment are comparatively lower. Recognizing these differences, we've crafted a solution that allows for differentiated pricing, reflecting the unique financial abilities of each business type.
Creating Customized Pricing Packages
Our system empowers Listeo site admins to create a variety of subscription packages, each tailored to specific business categories. The steps are:
- Creating WC Product Categories: The WC product categories name must match the listing category names for the packages inside to be attached to the corresponding listing category.
- Add Subscription Packages: For each category, site admins can create unique subscription packages to be displayed on "Choose Package" page for the user to choose from. These packages can have specific pricing structures and features, catering to the specific needs and financial capabilities of different business types.
- Define Default Subscription Packages: In case your Listeo site has more listing categories than the subscription packages categories you have configured, we shall still provide some packages for the listing owner to choose from, right? You have to define these default packages, that the system will have as a fallback if the listing category or parent listing category does not have packages configured.
Ensuring Fair and Flexible Pricing
By implementing this system, we bring versatility and fairness to your Listeo business model. It allows site owners to offer more equitable pricing options that take into account the varying profit margins and revenue potentials of different businesses. This approach not only enhances the appeal of your platform to a broader range of clients but also ensures that pricing structures are aligned with the unique value each business gets from your Listeo platform.
Packages for Barber Shop have different prices than for Bars:
First Set up Listing, Choose Package Later
In the previous step we set different prices for different listing categories. But how can we know the Listing category of the business a new owner is adding to your platform? We need to rethink the steps of listing submission. Now, the 'Choose Package' step is moved after input of listing details.
Introducing a smarter Submission Workflow
We updated the listing submission flow to be more intuitive and conducive to better decision-making:
- Choose Listing Type: Owners start by selecting the type of listing they want to create.
- Input Listing Details: The next step involves entering all relevant details about the listing.
- Set up Booking Settings: Owners configure any booking-related settings here.
- Preview: A chance to review the listing before it goes live.
- Choose Package: After listing details are in place, owners select a package tailored to their listing category, with specific features and pricing.
- Checkout: The final step to complete the submission process.
Enhancing Conversion Potential
In optimizing the listing submission steps on Listeo, we focus on a key question: Why would clients pay for services they haven't seen? Our workflow redesign addresses this by showcasing what your platform offers before clients choose a package. This ensures potential clients fully understand and see the value of your services upfront.
By revealing the platform's features at the beginning of the listing submission process, we remove the guesswork for your clients. This strategy is crucial for building trust and confidence. Typically, users are cautious about paying for unclear benefits and tend to choose free options. We change this by making the benefits of your platform clear and tangible from the start.
Our method is direct and convincing: Show clients what they get before asking them to pay. This approach not only makes the value of your services evident but also dramatically improves the chances of clients opting for paid packages, confidently investing in a service they've seen and trust.
Show Users your Paid Features
Addressing Visibility Issues in the Current Workflow
The existing Listeo setup has a significant limitation: if a user selects a free subscription, they can't see the features included in the paid packages. Currently, the only way to discover what a paid package offers is to actually purchase it. Understandably, this lack of upfront transparency is not ideal for encouraging package upgrades.
Our Solution for Enhanced Engagement
To resolve this, we've updated the workflow to display all features, both free and paid, even if the user has not paid yet. The user won't be able to input and interact with paid feature tabs, only see them. This change means users can now see what they're missing out on without having to commit to a purchase first. When they hover over the features exclusive to paid packages, a clear message appears: "Subscription package is required to enable this Module." This approach not only makes the platform more transparent but also triggers user interest in the additional functionalities available with paid subscriptions.
x3 Conversion Rate
By allowing users to see the full range of features from the beginning, we expect a significant increase in conversion rates. This visibility ensures users are fully informed about the platform's capabilities, making the value of paid packages more evident and attracting them to upgrade.
100x Faster Time Slot Configuration
We're excited to introduce a pivotal feature in the Time Slots tab of Listeo, designed to boost efficiency dramatically. This feature enables listing owners, particularly those with countless time slots per day or appointment-intensive businesses like barbershops or beauty salons, to configure their time slots up to 10 times faster than before.
The Challenge with Current Time Slot Configuration
Currently, setting up time slots is a tedious and repetitive task. Think of a business operating on 30-minute intervals over a 16-hour day. This could mean configuring upwards of 32 time slots per day. For a week, this number could easily exceed 200 slots, translating into more than 2 hours of monotonous, error-prone work for the listing owner to input them all. The risk of internet disruptions or browser issues adds to this frustration, leading to lost clients and negative feedback.
Our Innovative, Time-Saving Solution
We're introducing a smart, intuitive system for time slot configuration that drastically reduces the time and effort involved:
- Smart Time Input: The owner starts by typing the start time. The system intelligently predicts and autofills the time, automatically moving the cursor to the end time input. The end time is then auto-completed in a similar manner.
Automated Time Slot Generation: After the first time slot is added, the system smartly predicts and auto-fills the next time slot based on the interval of the previous input. This feature is a game-changer for businesses with consistent time slot intervals, reducing the time to set up a day's schedule to mere seconds.
3. 'Copy Day' Feature: To further streamline the process, we've added a "Copy Day" button. This allows the owner to replicate a day’s time slot configuration with a single click, immensely useful for businesses with uniform time slots across multiple days
Impact on Efficiency and User Satisfaction
This new approach can increase the speed of inputting time slots by up to 10 times. For businesses with numerous slots, like those with 30-minute intervals across a full week, this can mean a 100-fold increase in efficiency.
In summary, our upgrade to the time slot configuration on Listeo not only makes the process faster and more intuitive but also significantly enhances the overall experience for listing owners. This improvement is crucial in retaining clients and ensuring positive reviews, thereby contributing to the overall success of your platform.
Custom Input Options
The possibilities for customizing your Listeo site’s Edit Listing page are truly endless. We can expand your platform’s capabilities to fulfill any specific need or creative idea you might have for your listings. Whether it's adding unique elements or specialized content, your Listeo site can be equipped to handle it all.
Adding Diverse and Unique Inputs
For instance, listing owners now have the option to upload PDFs such as menus, price tables or certifications, providing a more comprehensive showcase of their services directly on the listing page. In addition to document uploads, we offer the flexibility to include various other inputs like custom switches or dropdown menus. These can be used to highlight special features or services unique to each listing. These input details can then be strategically placed across your Listeo site, including on listing thumbnails or single listing page, enhancing user engagement.
Tailoring to Your Business Needs
Whatever your requirement may be - from displaying downloadable content to adding interactive features on your listing - we can implement it. Our goal is to ensure that your business is showcased in the best possible way, aligning with your vision and the unique aspects of your services.
Experience the new upgraded Edit Listing features in Action
- User-Friendly Editing: Listing Info / Booking Settings split
- 'Copy Day' Feature: Quick replication of time slots for efficiency
- Different prices for different listing categories
- Smart Time Slots: Up to 100x faster configuration
- Automated and intuitive Time Slots setting
- Stepbar on Add Listing page
- Increased Conversion: Visible platform features before package selection
- Different Inputs for different listing categories
- Customizable Inputs: PDF uploads and unique content additions
We answer your most asked Questions.
Can you integrate only a part of these features into my Listeo site?
Certainly, we can implement specific parts of these enhancements for your Listeo site. However, it's important to note that many of these features are interdependent. For instance, if you're looking to have different prices for various listing categories, it necessitates a rearrangement of the listing submission steps as detailed within the "First Set Up Listing, Choose Package Later" feature. This change is essential to ensure the system gets the listing category before package selection. We'll work closely with you to understand your needs and develop a tailored plan. Our approach involves a thorough discussion of your requirements and a strategic development roadmap that balances superior functionality with cost-effectiveness, whether it’s adopting the full suite of features, selecting a few, or adding more customizations.
What are the most important features among these enhancements?
The significance of these features depends on your priorities. If enhancing conversion rates from potential to paid customers is your goal, then the features altering the listing submission workflow are vital. Allowing customers to understand and see the value of your platform before committing financially is key. If your priority is the listing owner experience, the smart time slot configuration feature stands out as particularly impactful. Owners who need to manage numerous time slots daily can find the process tedious and time-consuming. Streamlining this process from hours to just a few minutes is not just a convenience; it's a game-changer in retaining your customers.
What if I haven't set subscription packages for specific listing category?
This is not the exception, this is the norm. Our system doesn't require you to create multiple packages for all of your listing categories. The process is simple. If you haven't set subscription packages for a specific listing category, it automatically displays the packages of its parent category. This approach continues up the hierarchy, ensuring that if a parent category also lacks specific packages, it defaults to the packages of its parent, and so on. In the scenario where a listing category has no parent categories with set packages or no parent categories at all, the system then fallbacks to the site-wide default subscription packages. This setup guarantees that there will always be relevant package options available for any listing category, simplifying the process for both site admins and listing owners. Our goal is to make the package configuration process as straightforward as possible, adapting to your site's unique structure and requirements without overcomplicating the setup.
What is the most important optimization step you've discussed?
Identifying the single most important step in backend optimization for Listeo sites is similar to choosing the foundation over the roof in house-building; both are essential. A fast server and effective caching form the base, ensuring quick load times for all users. The advanced step of conditionally conditionally unloading plugins, while more complex, is like adding the final, crucial touches to optimize performance. It's a significant but complex task requiring expert handling. Our approach is to build upon the basics, like robust hosting and caching, and then progress to these advanced tactics based on your needs and budget. This ensures a comprehensive and balanced optimization journey, enhancing your site's efficiency and user experience from the ground up.
Want this for your own Listeo site?
Fill out the form below and let’s discuss how we can tailor this feature to meet your specific needs. Take your Listeo site to the next level!
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